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A few hit the next level. Some employees are remarkable, possessing qualities that may not appear on performance appraisals but nonetheless make a major impact on performance:

1. They ignore job descriptions
2. They’re eccentric
3. But they know when to dial it back
4. They publicly praise
5. And they privately complain
6. They speak when others won’t
7. They like to prove others wrong
8. They’re always fiddling